Frequently asked questions

Nano Banana 2 is the default because it is fast and follows prompts closely. Switch to Nano Banana Pro or GPT Image 2 for final shots, or when you need readable text in the image.

Pick 2K or 4K in settings, describe the light and the camera (for example soft window light, 85mm, shallow depth of field), and add one reference photo when the subject must stay consistent.

Yes. Upload the photo with the plus button and describe the change, for example keep the product the same and replace the background with a marble counter.

Square, portrait and landscape ratios from 9:16 to 16:9. The options change with the model you pick, and only supported ratios are shown.

Every run starts from new random noise. Generate a few variations and keep the best, or reuse a reference image to pin down the look.

It depends on the model. Seedance 2.5 and Wan 3.0 go up to 30 seconds in one take, and others top out at 10 to 15 seconds. The duration menu only shows lengths the model supports.

Yes. Switch to Video, upload the image and describe the motion. Kling 3.0 Pro is a good pick for realistic movement from a photo.

Models marked Sound can add synced audio. Turn it off in the settings row if you plan to add your own music in the editor.

Longer and higher resolution clips take more compute, so the price scales with both. The exact cost is shown on the Generate button before you start.

No. Plan credits, packs and top ups stay on your balance until you use them, even after you cancel.

Every credit for it goes straight back to your balance. You never pay for a result you did not get.

Top ups are 300 credits per dollar. Plans work out cheaper per credit, and yearly billing saves up to half compared with monthly.

Yes, one-time packs work on any account. Custom top up amounts are available once you have a plan.

Cancel any time from your account. Your plan stops renewing and the credits you already have stay yours.

One studio with 38 image, video and audio models behind a single prompt box and one credit balance.

Yes. New accounts get 60 credits, enough for a first image, with no card needed.

No. Start from a template or a plain sentence, then adjust. The model menu explains what each model is best at.

A template is a tested prompt with a matching model and settings. Open one, swap in your own photo or product, and generate.

Yes. It is loaded into the prompt box, so you can edit any part of it before you generate.

Our team writes and tests them. Each one is a starting point you can copy and adapt.

There are 6 audio models for natural voiceovers, full songs with vocals and instrumentals.

Yes. Download it, or add your own sound in the clip editor.

From the account menu choose Clip editor, then start from one of your generated videos or upload your own.

Yes. Cmd or Ctrl Z undoes and Shift adds redo. Every edit is saved as you go.

Press Export. The MP4 is made in your browser, so it works without waiting in a queue.

Ask for an edit in plain words, such as cut it to 15 seconds or add a hook. It edits your clip and checks it against the brief.

Yes, on any plan or pack, including ads, product pages and client work.

No. Your uploads and results are only used to run the service for you.

The content policy has the full list. In short: nothing illegal, no sexual content involving minors or real people without consent, no deceptive deepfakes, and nothing that infringes other people's rights.

Enter your email and we send a six digit code, or continue with Google. There is no password to remember.

Check spam, then request a new one. Codes expire after 10 minutes, and you can ask for a few each quarter hour.

Your account page lists every credit added and spent, grouped by day.

Yes. Create a key on the developers page and call the same models from your own code, on the same credit balance.

Send an Idempotency-Key header. A repeated request with the same key returns the original job instead of starting a new one.

120 requests and 30 new jobs a minute per account. Contact us if you need more.